VAT included in the cost of a licence?
computing is not registered for VAT. Therefore no VAT is charged on the cost of
a licence and no VAT receipt can be issued.
there an annual maintenance agreement or charge?
A2 There is no annual maintenance agreement.
A Time Location Plus Licence is bought outright and there is no on-going
requirement for further payments or additional costs.
Q3 Will there be future upgrades and if so is there an additional cost for any
A3 Naylor Computing’s
policy is one of continual improvement. Upgrades when available can be
Minor upgrades are available free of charge to existing licence holders. If a
significant major upgrade is ever made to the product then the upgrade will be
made available to existing licence holders at a nominal charge.
support available for Time Location Plus?
A4 Time Location Plus is sold on a Try Before
You Buy basis and therefore no formal support is offered or guaranteed. But we
aim to be helpful and if you are having a problem or have a suggestion, send us
an email and we will get back to you as soon as possible and do our best to
help. This applies both to fully licensed copies and to the demonstration
I copy the licence to another computer?
A5 The licence once installed is unique to a
single computer. It therefore cannot be copied to another computer and still
function. But a licence can be uninstalled from a computer, it then becomes
available for installation by the registered user on another machine. To do this
use the uninstall licence option in the software and follow the instructions.
There is no charge by Naylor Computing for transferring a licence.
will the licence be registered to?
A6 By default the licence is registered to
the email used when installing the licence and it is to this email address that
notifications of any upgrades are sent. If it is wished to licence the product
to another email address or company, please inform us of this at the time of
installation and we will amend our records to suit.
there a 64bit version of Time Location Plus?
A7 Not at this time as the current version
works on the present generation of 64bit computers.
operating system is required for Time Location Plus?
A8 Time location plus only works on the
Windows platform, it requires Windows XP or later (Vista, Windows 7, Windows 8)
there any risk to my Project Data by interfacing with Time Location Plus?
A9 There is no risk to any project data. Time
Location Plus works on a read only basis when extracting data from planning
packages or files and no data within the planning package is modified in any
As you do not guarantee support, how do I know I will always be able to
transfer a purchased licence to another computer?
A10 Although offering no formal support,
Naylor Computing guarantee to provide a free licence transfer service for as
long as Time Location Plus is on sale. If Time Location Plus is withdrawn from
sale and/or it is decided to withdraw the free transfer service Naylor Computing
will provide all registered users with either an un-protected version of Time
Location Plus or free software to enable users to transfer licenses.
Features What is a TLC? Concept
New in v3.0 Licences & Payment